QuickSpecs Online – HPE Marketing Document Library

The HPE Marketing Document Library for QuickSpecs, accessible from your desktop or mobile device, is a convenient central resource providing technical overviews and specifications for Hewlett Packard Enterprise hardware and software. It offers full text search, faceted navigation and search results sorted by most popular documents. Previous versions of QuickSpecs may also be viewed.

Search for QuickSpecs online by selecting the region of interest. For retired or document library searches, select the appropriate tab.

For more information visit:
User guide

Search active QuickSpecs Search all QuickSpecs Search entire document library

QuickSpecs Offline – HPE Product Bulletin

QuickSpecs can be accessed offline using the HPE Product Bulletin application.

The HPE Product Bulletin provides technical overviews and specifications for Hewlett Packard Enterprise hardware and software. The downloadable HPE Product Bulletin application is loaded with features to aid with the purchase, sale and support of products. The HPE Product Bulletin is provided free of charge to all Hewlett Packard Enterprise employees, dealers, distributors and end users.

For more information visit:
About HPE Product Bulletin

Download HPE Product Bulletin

FAQ

Access to QuickSpecs online Support
How do I install HPE Product Bulletin offline?

Enter the QuickSpecs site at www.hpe.com/info/qs. Select “Download HPE Product Bulletin”.

How do I access QuickSpecs on the HPE Marketing Document Library?

Go to the QuickSpecs site at www.hpe.com/info/qs, click on “Search active QuickSpecs” and start your search for QuickSpecs documents.

How do I get access to retired QuickSpecs?

Enter the QuickSpecs site at www.hpe.com/info/qs, click on “Search all QuickSpecs” and start your search. This will show both active and retired QuickSpecs. To only see retired ones, expand “Status” in the left rail and select “Retired”.

Is it possible to view a QuickSpecs document revision history?

Yes, for QuickSpecs viewed in the online HPE Marketing Document Library, view the html version of the QuickSpecs. In the upper right, click on the drop down list to the right of “Version History”. Click on any of the listed versions to view that past version. Scroll to the end of the QuickSpecs and expand the last section to view a summary of changes for each past version.

How do I make sure to work with the latest revision of the document?

The latest version of the document is opened by default in the HPE Marketing Document Library.

How do I access and search for QuickSpecs documents when I am offline?

HPE Product Bulletin continues to be the tool for viewing QuickSpecs offline.

Do I need to purchase any software or premium services to access QuickSpecs documents online and offline?

No, the QuickSpecs online and HPE Product Bulletin offline solutions are available free of charge.

How can I access pricing information?

On the QuickSpecs site www.hpe.com/info/qs, you will find a link to the iQuote tool at http://split.hpiquote.net. The Product Bulletin also includes a Quick Quote feature and provides internet prices.

How do I access and download product images?

On the QuickSpecs site at www.hpe.com/info/qs, select “Product Photos”. This will take you to the Resource Center of Hewlett Packard Enterprise's global marketing asset repository, the HPE Asset Hub at www.hpe.com/services/assethub. HPE Asset Hub provides access to the entire product imagery collection. When entering HPE Asset Hub, you will be redirected to authenticate before you can access the asset library. If you are new to the system, visit the HPE Asset Hub Resource Center for instructions how to register. Training, user guides and access to the helpdesk are also provided through that site.

News

11/01/2015

Changes related to the company split on November 1, 2015

From November 1, 2015 forward, Hewlett Packard Enterprise and HP Inc. will have individual access sites and links for online QuickSpecs, from where only the respective company’s QuickSpecs will be accessible.

The HP Inc. QuickSpecs site has inherited the previous QuickSpecs site link www.hp.com/go/qs. The Hewlett Packard Enterprise QuickSpecs site is accessible at www.hpe.com/info/qs.

The offline Product Bulletin will be downloadable from both company’s QuickSpecs sites and will remain one experience for both companies.

Further, for Hewlett Packard Enterprise external user the support link has changed. Visit the Hewlett Packard Enterprise QuickSpecks Contact Us site for the latest details.

02/27/2015

Your new gateway to support

Service Central has become your new gateway to support. It allows you to submit, track and manage your support requests. System-generated messages further inform you of any updates related to your query. Submitting a ticket in Service Central is easy! Click here for detailed step-by-step instructions how to login to Service Central and how to submit a query.

Product Photos

HPE Asset Hub enriches the selection of Product Images by providing access to the entire HPE product imagery collection.

FIND PRODUCT PHOTOS

Contact us

Log ticket in Service Central

If you require support or have questions, log a ticket in Service Central.
Service Central is your gateway for submitting, tracking and managing your support requests. An individual user dashboard provides an overview of your individual support history and ticket status, and system generated messages inform you of any updates related to your query.

1. Log in to Service Central.

HPE employee access to Service Central
External user access to Service Central

2. Select the appropriate service option for your request. Please note: You might have to select QuickSpecs from the Marketing option on the top menu first.

3. Click Submit a case at the bottom of the page.

4. Complete the required information, attach and upload additional information if required.

5. Submit your request.

Review/edit your ticket

In order to review/edit your ticket – take the following steps:

1. Log in to Service Central.

2. Select My Page from the top menu bar.

3. Your ticket(s) will be listed at the bottom of the page.

4. Click on the request ID to review your ticket, or

5. To modify your ticket or respond to a helpdesk query, click edit and insert your comments into the Addtl Information/Comments field.