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New gateway support

Changes related to the company split on
November 1, 2015
11/01/2015

From November 1, 2015 forward, Hewlett Packard Enterprise and HP Inc. will have individual access sites and links for online QuickSpecs, from where only the respective company’s QuickSpecs will be accessible.

The HP Inc. QuickSpecs site has inherited the previous QuickSpecs site link www.hp.com/go/qs. The Hewlett Packard Enterprise QuickSpecs site is accessible at www.hpe.com/info/qs.

The offline Product Bulletin will be downloadable from both company’s QuickSpecs sites and will remain one experience for both companies.

Further, for Hewlett Packard Enterprise external user the support link has changed. Visit the Hewlett Packard Enterprise QuickSpecks Contact Us site http://h41370.www4.hp.com/quickspecs/contact-us.html for the latest details.



New gateway support

Get ready for the upcoming company split
08/01/2015

In October 2014, HP announced plans to separate into two publicly traded Fortune 50 companies: HP Inc. and Hewlett Packard Enterprise. In preparation of the upcoming company separation, from August 1, 2015 onwards HP PPS and Enterprise employees will be required to submit their queries via individual Service Central support access links.

    • PPS employee access to Service Central
    • Enterprise employee access to Service Central

Access to support for external users and the QuickSpecs and Product Bulletin experience will remain unchanged. Further updates about upcoming changes in preparation for the company separation, timelines and more details will be made available throughout the next weeks and months.



New gateway support

Your new gateway to support
02/27/2015

Service Central has become your new gateway to support. It allows you to submit, track and manage your support requests. System-generated messages further inform you of any updates related to your query. Submitting a ticket in Service Central is easy! Click here for detailed step-by-step instructions how to login to Service Central and how to submit a query.


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